Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Risk Free Road Test

We carry top quality superior product, and we stand behind it. If, for any reason, after purchasing your bike, you are not 100% satisfied, simply contact us to discuss the return. Then bring the bike back to us in its original condition and packaging, and receive a REFUND* minus 15% restocking fee. Items must be received at Ability eBikes no later than 7 days after the original sales date. If the unit is returned in less than new condition or refusal of delivery, we reserves the right to deduct for any wear or damages, including excessive mileage. Please save everything that came with your trike.

*Customers having Custom Shop work done or special orders are responsible for the cost of the customization and labor on the original purchase plus cost to return the product back to stock (15%). NOTE: No Refunds on special orders.

Most of the manufacturers warrants to the original owner that all its frames, seat frames, and steering components are free of defective materials and workmanship subject to the limitations contained in this warranty. This warranty is limited to the lifetime of the original owner and is nontransferable. Some models carries a 3 year warranty. Warranty is conditioned upon the bike being purchased through and assembled by an authorized dealer, operated under normal conditions, and maintained properly. Warranty does not apply to paint/finish or components attached to the frame. Attached components are subject to the warranty, if any, of their original manufacturer.

Warranty claims must be presented to the place where the product was purchased whether that is an authorized dealer or the factory. Proof of purchase must accompany all requests for warranty coverage. We reserve the sole discretion to repair or replace any parts covered by this warranty. Replacement parts may be a newer version than those originally purchased. Original owner shall be responsible for all labor, shipping, and travel costs related to repair or replacement of warranted parts. This warranty does not apply to normal wear and tear, or any defects, malfunctions, or failures that result from abuse, neglect, improper assembly, improper maintenance, overloading past specified load limit, alterations (i.e. cutting, spreading, drilling, welding, etc.), collisions, accidents, or misuse.

Ability eBikes shall not be liable for any special, indirect consequential, incidental or other similar damages suffered by the purchaser or any third party, including, without limitation, damages for loss of profits or business or damages resulting from use or performance of the product, whether in contract or in tort, even if Ability eBikes has been advised of the possibility of such damages and we shall not be liable for any expenses, claims, or suits arising out of or relating to any of the foregoing.

If you feel you have a factory warranty claim, contact us. We love our customers, and we want to keep you riding.

Liability Waiver

Riding a bike can result in injury or death. By riding any trikes sold by Ability eBikes, the rider is expressly assuming the risk for any injury that may result from same. The owner is responsible for any and all injuries and/or property damages caused by someone riding the owner’s trike. The owner shall indemnify Ability eBikes for any damage or financial loss.

Making a Purchase

We accept credit cards, cashier’s checks, money orders, and personal checks.

Accepted credit cards include Visa, Mastercard. We may charge a deposit if your trike is not currently in stock. You may send your credit card information via phone, fax, postal mail, or via our secured server within our online catalog but you must pick up your trike locally.


All trademarks, service marks and trade names of used in the site are trademarks or registered trademarks of respective companies.